Serving: Kitchener • Waterloo • Cambridge
Call/Text: 905-902-5720 • jgmtech99@gmail.com

High-end IT support — fast, clear, and local.

Repairs, WiFi optimization, smart home setup, and small business IT support. Clear communication, transparent pricing, and dependable follow-through.

Same-day / next-day availability Clear, upfront pricing Remote + on-site support
Residential: $60/hr (1-hour minimum) • $50 diagnostic fee (applied to approved repairs) • Business: $75/hr • After-hours: $90/hr

Services

🏠 Residential

Residential IT Support

  • PC building, upgrades & troubleshooting
  • Laptop setup (Windows, macOS, Linux)
  • Laptop troubleshooting, screen & battery replacement (no PCB repair)
  • Performance tuning, updates, software issues
  • Printer setup & troubleshooting
  • Smart home setup & troubleshooting
  • WiFi setup & optimization (mesh, placement, coverage)

$60/hr (1-hour minimum) • $50 diagnostic fee (applied to approved repairs)

🏢 Small Business

Small Business IT

  • Network setup, troubleshooting & optimization
  • Server setup & maintenance
  • Business VoIP setup
  • User onboarding & IT support
  • Backup planning and cybersecurity basics (MFA, patching, best practices)
  • Ongoing support plans (monthly)

$75/hr • After-hours: $90/hr • Ask about monthly support packages.

Simple pricing. No surprises.

You’ll get a clear explanation of the issue and options before we proceed.

  • Residential: $60/hr (1-hour minimum)
  • Diagnostic: $50 (applied to approved repairs)
  • Business: $75/hr
  • After-hours: $90/hr

Hardware/parts are billed separately when required. You can approve parts before purchase.

✅ Free for Businesses

Free IT Health Check

A quick on-site or remote review to identify risks and quick wins. You’ll receive a simple summary and recommended next steps.

  • Network & WiFi overview
  • Security basics (AV, MFA, remote access)
  • Backup review
  • Hardware lifecycle check

Request a callback

📩 Quick form

Tell me what you need

Fill out this form and I’ll reach out to confirm details and schedule a repair or consultation.

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📞 Contact

Get in touch

Phone/Text: 905-902-5720
Email: jgmtech99@gmail.com

Typical hours: Mon–Fri 8:30am–6:00pm • Sat 9:00am–2:00pm

Residential: $60/hr • Diagnostic: $50 • Business: $75/hr